LEGAL

Investor Charter for Stock Brokers

Vision

To follow highest standards of ethics and compliances while facilitating the trading by clients in securities.

Mission

• To provide high quality and dependable service through innovation, capacity enhancement and use of technology.

• To establish and maintain a relationship of trust and ethics with investors.

• To observe highest standard of compliances and transparency.

• To always keep ‘protection of investors’ interest’ as goal while providing service.

• To ensure timely and efficient service.

• To facilitate easy approach, communication and interface with investors so as to resolve their queries/issues.

Services Provided to Investors

• Execution of trades on behalf of investors.

• Issuance of contract notes.

• Electronic transfer of funds and securities.

• Risk management systems.

• Redressal of investor grievances.

• Maintenance of client accounts.

• Internet/mobile based trading facilities.

Rights of Investors

• Ask for and receive information from a firm about the work history and background of the person handling your account.

• Receive complete information about risks, obligations, and costs.

• Get fair and prompt redressal of grievances.

• Receive account statements and contract notes on time.

Responsibilities of Investors

• Deal with SEBI registered intermediaries only.

• Provide complete and accurate KYC information.

• Verify trades and statements regularly.

• Avoid sharing login credentials, OTPs, and passwords.

• Update mobile number and email ID regularly.

Contact Us

Building the next era of intelligent trading.

Address

Unit No 207A, Second Floor, NDM1, Plot No. B234, Wazipur District, Netaji Subhash Place, Pitampura, Delhi - 110 034.

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